What AC Products Does Enercare Offer?

When it comes to air conditioning, your house has its own personality, quirks and needs. We offer a broad variety of air conditioners so you can find the perfect fit for your home. 

Every home operates best with a custom AC solution. To help you pick the best air conditioner, an Enercare Energy Management Consultant will assess your home and guide you through the process from start to finish, answering any questions you may have along the way.

How Does Enercare Make Air Conditioners Easier?

At Enercare, we believe that buying a new air conditioner should be a smooth and painless experience. The purchase process begins with an assessment of your home by an Enercare Energy Management Consultant. In the assessment, our consultant provides you with a comprehensive evaluation on your home’s cooling needs and then gives you potential solutions. After you choose an AC unit to install, our professionally licensed and insured AC installers will complete your installation in a timely and respectful manner.

Throughout this process, you’ll have peace of mind by knowing you’re choosing a provider you can depend on. Enercare services approximately 1.1 million customers and has more than 180,000 installations under our belt.

What Are the Pros/Cons of Renting vs. Buying an Air Conditioner?

While most cooling equipment looks the same, every installation is different and pricing can vary depending on many factors, such as the size and age of your home. We recognize that installing new air conditioning equipment can be an expensive investment in your home and your comfort. This is why we offer worry-free payment options.

The first option is renting your air conditioner through Enercare AdvantageTM. With our Enercare Advantage program, we will back your cooling equipment for life* and if you experience any issues with your equipment, our responsive technicians will fix the problem at no cost to you**. Some of the benefits of the Enercare Advantage include:

  • Zero up-front costs** and affordable monthly payments
  • No installation charges**
  • Free repairs and maintenances by our licensed technicians**
  • No parts and labour fees**
  • No hassles, headaches or worries with peace of mind coverage
Learn more about AC rental through Enercare Advantage.

Another option is to purchase your air conditioner upfront and avoid paying monthly rental costs.

Although you will own the air conditioner, you’ll also be stuck paying for any repairs or maintenance costs the warranty doesn’t cover.

To keep your AC unit functioning in tip-top shape, we recommend your equipment gets regular maintenance and tune-ups, particularly for air conditioners older than 15 years of age, which are more prone to performance inefficiencies and frequent breakdowns.

Purchase an air conditioner.

How Do I Know If My AC Needs Repairs or Maintenance, and Who Should I Contact?

Some telltale signs that your air conditioner may be reaching the end of its life cycle include:

  • It takes too long for your house to cool down and when it finally does some rooms still aren’t comfortable
  • Your AC is making unusual noises like bangs, squeaks and scrapes
  • You’ve had frequent equipment breakdowns
If you recognize any of these signs, it may be time to consider replacing your older air conditioner with a new, high-efficiency model. Give us a call and we will inspect your equipment and ensure your equipment is running quickly, safely and efficiently.

Do I need to clean my ducts when installing a new AC?

Typically, duct cleaning is recommended every 3-5 years. But when you are installing new equipment, it’s a good idea to remove any dust and debris in your ventilation system to ensure optimal performance of your new cooling equipment.

With Enercare, we use state-of-the-art technology to move 25,000 cu. ft. of air per minute to clear out dust and allergens, so the air in your home is as healthy as possible.

Learn more about duct cleaning or book a cleaning appointment.

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Enercare Home Cooling Solutions

A cool home is essential during unbearably hot summers, and an air conditioner that isn’t properly functioning can end up costing you more sweat, money, and hassle in the long run.

Overview

A working air conditioner removes the heat from your home by sucking in hot indoor air through the ventilation system and passing the hot air over cooled evaporator coils. The evaporator coils are usually inside your home, installed near your furnace and kept cool using refrigerant gas. Heat is transferred to the condenser coils (located in the AC box outside of your home), through a chemical reaction when the refrigerant gas is compressed by the compressor, pulling heat out of the refrigerant. Once the refrigerant is cool, it is sent into your home to cool the evaporator coils used to cool the indoor air.

When a component in the AC process is underperforming or malfunctioning, your home won’t get cold in an energy-efficient, cost-conscious way. But not to worry, we’re here to help.

How Does Enercare Make Home Cooling Easier?

A broken or older air conditioning system in the home may need to be replaced or maintained to provide quality comfort.

Enercare will help you maintain a cool and comfortable home. We do this by providing high-quality and energy-efficient indoor cooling equipment.

If you’re in need of a new AC unit, get in touch with us. Our Energy Management Consultants will provide you with a comprehensive evaluation of your home’s air conditioning needs.

What AC Products Does Enercare Offer?

When it comes to replacing your AC unit, you’re in control of what features to choose, such as the air conditioner’s energy-efficiency, performance guarantees, rebates and manufacturer warranties. But there are some factors that are out of your control and must be considered, like the size of your home and building code requirements. That’s why Enercare performs an individual assessment of each customer’s home to ensure the AC unit is the right fit and model to meet individual cooling needs. And with the Enercare Advantage™ program, your cooling equipment is always maintained and protected, long after installation of your new air conditioner is complete.

Explore Enercare’s air conditioning solutions.

What’s a Protection Plan For AC Units?

Unexpected and inconvenient breakdowns can happen, especially as your cooling equipment begins to age. Tune-ups can help identify potential problems before they become costly breakdowns. That’s why it’s important to schedule regular maintenance and ensure your air conditioner is protected.

Enercare Advantage™ and Enercare’s Cooling Protection Plan gives you full coverage on parts and labour for maintenance and repairs. With same day service,** you will have access to more than 700 highly trained and licensed Enercare technicians if an issue arises.

Learn more about Enercare’s Cooling Protection Plan.

What’s a Maintenance Plan For AC Units?

Cooling equipment that has operated for fewer than seven years is at a low risk of breaking down; however, just like a vehicle, regular maintenance is important to help increase the lifespan of your equipment and reduce your monthly energy bills.

With an Enercare Cooling Maintenance Plan, our TSSA certified and licensed technicians will inspect your cooling equipment for hazardous debris, refrigerant leaks and efficiency. Afterwards, the technician will provide you with an exclusive HomeCare Report that gives an expert assessment of the equipment, and recommendations to keep it running safely and efficiently.

A maintenance plan includes:

  • Annual maintenance by a licensed Enercare technician
  • Up to a 21-point inspection
Learn more about Enercare’s Cooling Maintenance Plan.

How Do I Know If My AC Needs Repairs And Who Should I Contact?

For complete peace of mind, call Enercare. We’ll inspect your equipment and ensure your equipment is running quickly, safely and efficiently.

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Cooling Protection Plan

A protection plan provides parts and labour coverage1 for your air conditioner, helping you avoid expensive and unexpected repair costs when things go wrong. A faulty fan motor replacement alone can cost an average of $6972.

What is a Cooling Protection Plan? 

A cooling protection plan provides parts and labour coverage* for your air conditioner, much like insurance, so you can avoid unexpected and expensive AC repair costs when things go wrong. Should your air conditioner break down, you’ll receive Same Day Service from one of our 700 licensed technicians. Just call by 5:00 PM and we’ll be there as fast as the same day.†

Our technicians respond to more than 600,000 maintenance and service calls every year. We’re experienced and know exactly what needs to get done to ensure your family’s air conditioner is operating at peak efficiency.

Cooling protection plan also includes:1

  • Unlimited number of service calls
  • 365/24/7 support centre to take your calls
  • Access to 700 highly-trained, licensed technicians
  • After-hours/weekend repairs at no extra cost to you
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With a cooling protection plan, you won't need to sweat the big stuff — like HVAC equipment breakdowns, inefficient air conditioners and sizzling summer heatwaves. All fields are required unless marked optional
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Air Conditioner Maintenance and Protection Plan 

We know that a leaking or dirty air conditioner costs time and money while impacting the environment. Check-ups can help identify potential problems before they become costly breakdowns, while rising electricity costs make efficiency more important every day.

Cooling Protection with Maintenance Plan

Combining a check-up with parts and labour protection to cover air conditioning breakdowns is a recipe for a happy summer.

We start by booking the appointment at a convenient time before the gruelling summer season starts.

After our TSSA certified and licensed technicians complete their inspection, you’ll receive an exclusive HomeCare Report that gives an expert assessment of the equipment, and recommendations to keep it running safely and efficiently.

This plan also includes full parts and labour protection1 – should your air conditioner break down, just call by 5:00 PM and we’ll be there as fast as that very day.†

With over 700 licensed technicians performing over 600,000 maintenance and service calls every year, we’re experienced and know what needs to get done to ensure your family’s comfort.

Please read the full Terms and Conditions (PDF)

Cooling Protection and Maintenance plan
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Inspections Performed During a Maintenance Appointment

Our technicians begin with an eight-point diagnostic check of your entire air conditioning system.

8 diagnostic checks

  • Check and record ambient carbon monoxide (CO) levels
  • Check temperatures across the air handler
  • Check the temperatures/airflow across the condenser coil
  • Check current draw on the condenser motor and compressor
  • Test operation of the condensation system and evaporator coil
  • Test the unit by putting it through a full operation cycle
  • Clean the outdoor condenser unit
  • Clean the evaporator coil drain line
  • Our up to a 21-point safety check will help to:

  • Detect hazardous carbon monoxide
  • Improve indoor air quality
  • Prolong the lifespan of your equipment
  • Ensure your air conditioner is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
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    How to Schedule Maintenance

    How you book an appointment with our maintenance team depends on if you’ve already subscribed to a maintenance plan.

    Current Enercare Cooling Maintenance Plan Customer
    1. If you already have an Enercare Cooling Maintenance Plan and would like to book your appointment, please
      call: 1-855-282-5082

    Not an Enercare Cooling Maintenance Plan Customer
    1. Call 1-855-282-5082 to purchase a plan and book an appointment. You can also sign up using our form and then call us later when you are ready to book an appointment.
    2. After booking your appointment, one of our technicians will inspect your air conditioner for hazardous debris, refrigerant leaks, carbon monoxide leaks and more.
    3. The technician will give you a HomeCare Report with information about the health of your HVAC system. If your equipment needs repairs, you’ll get additional information about that process in the report.

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    Cooling Maintenance Plan

    Schedule a maintenance appointment today to identify potential problems with your home’s cooling system before you encounter expensive breakdowns.

    What Is a Cooling Maintenance Plan?

    Enercare’s annual cooling maintenance plan is designed to prevent equipment malfunctions or breakdowns. As part of the plan, our licensed and TSSA-certified technicians visit your home to inspect your HVAC equipment. This maintenance check helps identify and solve potential problems with your air conditioner, including unit efficiency, carbon monoxide leaks, or worn-out and faulty materials.

    After our technicians complete their inspection, you’ll receive our exclusive HomeCare Report. This report gives you an expert’s assessment of your HVAC equipment and offers recommendations to keep it running safely and efficiently.

    If your air conditioner is not working and you need immediate assistance, please visit our Air Conditioner Repair page to schedule an appointment with our repair technicians.

    Air Conditioner Maintenance Tips

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    Checklist Icon

    Inspections Performed During a Maintenance Appointment

    Our technicians begin with an eight-point diagnostic check of your entire air conditioning system.

    8 diagnostic checks

  • Check and record ambient carbon monoxide (CO) levels
  • Check temperatures across the air handler
  • Check the temperatures/airflow across the condenser coil
  • Check current draw on the condenser motor and compressor
  • Test operation of the condensation system and evaporator coil
  • Test the unit by putting it through a full operation cycle
  • Clean the outdoor condenser unit
  • Clean the evaporator coil drain line
  • Our up to a 21-point safety check will help to:

  • Detect hazardous carbon monoxide
  • Improve indoor air quality
  • Prolong the lifespan of your equipment
  • Ensure your air conditioner is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
  • Calendar icon

    How to Schedule Maintenance

    How you book an appointment with our maintenance team depends on if you’ve already subscribed to a maintenance plan.

    Current Enercare Cooling Maintenance Plan Customer
    1. If you already have an Enercare Cooling Maintenance Plan and would like to book your appointment, please
      call: 1-855-282-5082

    Not an Enercare Cooling Maintenance Plan Customer
    1. Call 1-855-282-5082 to purchase a plan and book an appointment. You can also sign up using our form and then call us later when you are ready to book an appointment.
    2. After booking your appointment, one of our technicians will inspect your air conditioner for hazardous debris, refrigerant leaks, carbon monoxide leaks and more.
    3. The technician will give you a HomeCare Report with information about the health of your HVAC system. If your equipment needs repairs, you’ll get additional information about that process in the report.

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    We service all brands and models

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    An annual maintenance inspection helps identify and solve potential HVAC equipment malfunctions or breakdowns, protecting your wallet, time and comfort.
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    Air Conditioner Rental with Enercare Advantage™

    Renting through Enercare Advantage™ is a hassle-free, convenient option for homeowners who don’t want to worry about any upfront payment, replacement or maintenance costs, or expensive service calls.

    Free In-home Consultation

    Enercare Advantage is all about comfort: The comfort your air conditioner will bring on hot summer days, and your comfort with the whole experience of renting a new air conditioner.

    Comfort is why we begin every HVAC rental experience with a free in-home assessment by an Enercare Energy Management Consultant. Our EMC team has years of HVAC expertise and understands the best ways to ensure your home’s unique cooling needs are met.

    During the inspection, we’ll investigate insulation nooks and crannies to discover where your home loses its heat and cold air. We’ll also design a custom solution that accounts for room size, airflow patterns, and home age to help you cool your home effectively and efficiently, letting you protect your wallet and the environment.

    Call 1-885-287-9404 or fill out the form to receive a call from us to schedule your assessment and price quote.

     

    If you'd like to buy out of your air conditioner rental agreement, explore the Enercare HVAC Rental Buyout Table.

    Air Conditioner Unit
    1

    Schedule a free in-home assessment

    Schedule a free in-home assessment by calling us or filling out the Get Free Price Quote form above. If you fill out the form, one of our representatives will reach out to you shortly to set up an appointment. In both cases, after your appointment is scheduled, we’ll send a highly trained Energy Management Consultant to inspect your home. These experts have years of experience in the HVAC industry and will work with you to find the best solution for your unique cooling needs.

    2

    In-home visit with an Energy Management Consultant (EMC)

    One of our EMCs will come to your home and complete a no-cost, no-obligation assessment of your home for about one hour. This assessment will include our EMC looking at your current HVAC equipment and collecting information about your home, including how old your home is, how insulated your walls, windows and doors are, and if you have any concerns with hot and cold areas. This process helps us calculate heat loss and provide the best air conditioning solutions for your home. The EMC will also provide fixed price quotes and payment options.

    3

    Equipment installation

    Once you’ve decided which option you’d like to go with, our EMC will book an installation appointment that works with your schedule. The installation can take 1-2 days depending on the size of the installation. If we’re installing your air conditioner in the middle of winter with extreme temperatures, our team may need to come back in the spring to finish the job. Our installation teams are committed to making sure they are respectful to you and your home while installing your new equipment. All of our installations work to manufacturer standards so you will get the best from your equipment for years to come.

    4

    Maintaining your equipment

    To keep your equipment in tip-top shape, maintaining your new equipment is important.

    Rentals through Enercare Advantage come with biannual maintenance (once every two years) and we will fix the equipment for free any time it breaks down.*

    Air Conditioner Maintenance Tips

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    Compare Options

    Rental (Enercare Advantage) Purchase
    Cost Range $67 to $138 per month $3,500 to $6,000 including standard installation from a fully-insured, licensed company that includes at least a one year warranty and all required licenses.
    Installation Charges $0 Included
    Maintenance Costs $0 Not Included
    Repair Costs $0 AC fan motor: $697 | AC fan blade: $317
    Who Owns the AC Unit Enercare You
    Extended Warranty $0 No Included
    Agreement Length Life of equipment None
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    Need a New Air Conditioner?

    Get a no-obligation fixed price quote – so even if there’s unexpected work, you won’t pay a penny more.

    Free In-home ConsultationEnercare Service Technician

    While HVAC equipment may look the same, every installation is different, which is why an Enercare Energy Management Consultant is the best person to assess your specific cooling needs with a free in-home consultation.

    With our No Surprises Guarantee, the consultant will provide you with a no-obligation fixed price quote – so even if there’s unexpected work, you won’t pay a penny more.

    Call 1-855-619-7701 or fill out the form above to receive a call from us to schedule a free in-home assessment.

    1

    Schedule a free in-home assessment

    Schedule a free in-home assessment by calling us or filling out the Get Free Price Quote form above. If you fill out the form, one of our representatives will reach out to you shortly to set up an appointment. In both cases, after your appointment is scheduled, we’ll send a highly trained Energy Management Consultant to inspect your home. These experts have years of experience in the HVAC industry and will work with you to find the best solution for your unique cooling needs.

    2

    In-home visit with an Energy Management Consultant (EMC)

    One of our EMCs will come to your home and complete a no-cost, no-obligation assessment of your home for about one hour. This assessment will include our EMC looking at your current HVAC equipment and collecting information about your home, including how old your home is, how insulated your walls, windows and doors are, and if you have any concerns with hot and cold areas. This process helps us calculate heat loss and provide the best air conditioning solutions for your home. The EMC will also provide fixed price quotes and payment options.

    3

    Equipment installation

    Once you’ve decided which option you’d like to go with, our EMC will book an installation appointment that works with your schedule. The installation can take 1-2 days depending on the size of the installation. If we’re installing your air conditioner in the middle of winter with extreme temperatures, our team may need to come back in the spring to finish the job. Our installation teams are committed to making sure they are respectful to you and your home while installing your new equipment. All of our installations work to manufacturer standards so you will get the best from your equipment for years to come.

    4

    Maintaining your equipment

    To keep your equipment in tip-top shape, maintaining your new equipment is important.  Make sure to change the filter at least every three months to keep your equipment running efficiently.  Keep dirt and debris away from your outside air conditioner unit (known as the condenser) and make sure large objects and plants are at least two feet away. Also, just like a car, regular maintenance is important to help increase the lifespan of your equipment and reduce your monthly energy bills. An Enercare Cooling Maintenance Plan helps keep your air conditioner in peak operating shape for years to come.

    When is it Time to Replace Your Air Conditioner?

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    Home Air Conditioner Repair Service

    With our fully-licensed expert technicians, we’ll diagnose your air conditioning problem and provide the best advice and solution to fix it. That’s how we earned a Google Reviews rating of 4.7 with 90% 5-star reviews.*

    If your air conditioner is noisy or not cooling down your home, we can fix it. Our expert AC repair technicians service every equipment make and model. Plus, all repairs are covered by our parts and labour guarantees.

    What Do Home Air Conditioning Repairs Include?

    • 24/7 Support Centre access to book a repair service appointment 
    • Diagnostic and safety check of your equipment
    • Fixed price quote including all parts and labour required - no hidden charges
    • Expert advice and quality work from fully-licensed technicians
    • 1-year parts and 90-day labour guarantee for all repair work completed
    • A comprehensive HomeCare Report that outlines the health of your equipment

     

    Home AC Repair Appointment

    1. Call us anytime at 866-403-3826 to book an AC repair appointment. The agent at our 24/7 Support Centre will book an appointment time that works best for you. When making your appointment, please share any of the following details so we can better serve you. 

    • The brand, model and year of your existing furnace and outdoor air condenser unit which can be found on the rating plate, and
    • What problem you are experiencing (for example, if your home doesn’t have enough cooling, your equipment isn’t working at all or is making strange noises).

    2. You will receive a call from the technician before arrival so you'll know when to expect us.
    3. The technician will assess your equipment to see why it isn’t working and advise you on the required repairs, your options and how much they cost. 
    4. If you decide to have your equipment repaired, the technician will proceed with the repair during the same visit. If the necessary part(s) are not available on their truck, we will order the part(s), and reschedule the repair visit. 

     

    Available AC Repair Options

    AC repairs can be done through a one-time visit or be covered under the flat rate Cooling Repair and Protection Plan. 

    Chargeable Repair Service

    • Diagnostic and safety check by a licensed technician
    • Receive a fixed-price quote for the full cost of the repair, including parts and labour
    • If you choose to do the repair, get covered by our 90-day labour and 1-year parts guarantees
    • A personalized HomeCare Report outlining your technician’s assessment of your equipment

    Cooling Repair and Protection Plan

    • Diagnostic and safety check by a licensed technician
    • Get repair coverage for up to $500 in replacement parts and labour
    • Equipment tune-up to meet the manufacturer specifications
    • Protection against future cost of breakdowns and our Same Day Service guarantee
    • A personalized HomeCare Report outlining your technician’s assessment of your equipment

    Not sure where to start? Call us at 866-403-3826

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