For privacy and security reasons, Enercare will only make changes to an Enercare account based on the consent and direction of the account holder.

Enercare understands there may be situations where an account holder has authorized another person to take certain steps for them, as an agent acting on their behalf.  For that reason, Enercare will accept valid, written agency appointments in any form.

An agency appointment is valid if it includes each of the following items:

  1. Name and signature of the customer/account holder
  2. Name of the agent
  3. Authorization for the agent to act on behalf of the customer/account holder
  4. The purpose of the agent’s authority
  5. The scope of the agent’s authority
  6. The duration of the agency relationship
  7. Confirmation that the customer/account holder is competent to appoint an agent

Once a valid agency appointment has been signed by an account holder, please send a copy of the completed agency appointment to Enercare by any of the following means:

By email: agencyconfirmation@enercare.ca

By fax: 416-649-6965

By mail:  Enercare Home Services, 7400 Birchmount Road, Markham, ON, L3R 5V4, Attention: Agency Confirmation

 

View a sample agency appointment here.

 

Enercare | Agency Appointments

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From the start of my call to when the service was completed, Enercare delivered above my expectations !! A big thank you to Dina, who was very helpful...
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The technician was polite and helpful. Answered all my questions. The maintenance was performed professionally and recommendations made for a motor c...
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Mike was very professional and efficient. Did an excellent job. Would recommend to family members and friends.
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Gordon did an excellent job on our furnace maintenance and suggested installing an improved thermostat system. Very professional .Was on time and he...
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I am very pleased with my Enercare experience. It started with Mirza Beg the Energy Management Consultant who took his time to explain all of the equi...
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Always professional, thorough.....thank you!
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So happy to have an opportunity to recognize the installation team that visited my home to install our new HVAC system (furnace, A/C, humidifier & hot...
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Reza is a good nice Technician. He did a good job.
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James E was prompt, professional, efficient, and offered useful suggestions. On his recommendation, we switched out the humidifier filter, something w...
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The Enercare technician arrived on time, adhered to all Covid protocols, repaired the hot water tank efficiently and effectively. Perfect.
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